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What our clients say about CPM

I was very impressed by the leadership and able professional staff

About two years ago my long-standing billing arrangement with a local hospital ended for a variety of reasons.  As I wished to continue my practice in geriatric medicine, I needed to find a new billing service.  Inquiries led me to CPMS.  I was very impressed by the leadership and able professional staff and eagerly signed up.

CPMS was helpful in getting my billing to run through a local skilled nursing facility where most of my practice takes place.  This arrangement was not typical but with persistence CPMS made it happen.

I fill out my own billing encounter forms and do all my coding–a new experience but a necessary one.  The staff of CPMS has been great in helping me learn how to do this.  They promptly respond to all my questions.

After about 2 years of working with CPMS I would give the organization an outstanding rating.

Geriatrician, Providence, RI

It has been a perfect fit.

I came to Comprehensive three years ago after losing my office manager of 17 years, and seeing dramatic reductions in reimbursements.  I looked at several different billing and management services and companies before making that decision.  Comprehensive was large enough to deal with the problems, but small enough to give individual attention to each client.  It has been a perfect fit.

From prompt and efficient billing to simplifying and assuring compliance with credentialing issues, Comprehensive has been a lifesaver.

Cardiovascular and Thoracic Surgeon, Providence, RI

Their personal touch has been an invaluable asset

I have worked with CPM for over 10 years. Julie and her team have been helpful, responsive, and understanding through many transitions over this time period. As a solo practitioner, their personal touch has been an invaluable asset. I would not hesitate to recommend this company to any practice, large or small. Thank you Julie and all of the CPM staff!

Gynecologist, Cranston, RI

The staff at CPM is also very responsive with any EHR questions

I have been working with CPM for 2 years.  Julie Sylvestre and the staff at CPM were very helpful to me in setting up my solo practice 2 years ago after 18 years with a large group.  Especially helpful was a resource book of preferred vendors that CPM provided which was essentially a step-by-step guide on what was needed to set up an office and who to call for IT, phone systems, etc.  I continue to use CPM for billing, my electronic health record, and recommendations for practice management, including human resources consultation.  The billing department is very helpful and has done an excellent job with collections of payments, and the staff at CPM is also very responsive with any EHR questions.  I highly recommend CPM.

Internist, North Providence, RI

They implemented for our practice with great success.

We are a single provider practice working with CPM since “2010”.  CPM went from medical billing service to a complete practice management company.  CPM provides medical billing for us to all our insurance carriers including billing direct pay patients and sending out monthly statements.  CPM provided training on l turning over to electronic health records which they implemented for our practice with great success.  CPM is a very professional company, very informative, response time with problems, questions or help is within 24hrs, if not sooner.  Staff is very pleasant and easy to work with. We would recommend them to any medical practice.

Internist, Providence, RI